Frequently asked questions

1. RIS – PACS, specialized software for the processing of digital medical images.
2. Teleradiology, remote interpretation of radiological studies.
3. Medsi HIS, specialized software for hospital management.
4. Medical-grade monitors, Barco and Eizo brands.
5. U-card, a fast-reading card for delivering imaging results.

A PACS (Picture Archiving Communication System) is a system that enables the proper storage, transmission, communication, distribution, visualization, and printing of digital medical images

An RIS is a Radiology Information System that allows and facilitates the management of digital medical images.

With an RIS, it is possible to:

• Schedule appointments
• Register patient demographic data
• Generate a report
• Maintain proper control of the patient’s radiological record.

1. Firstly, the equipment in the area must produce digital images in DICOM format. In the case of X-rays, images are obtained from the CR.
2. It must have an internet connection.
3. It must have a free IP address within the same network segment as the imaging equipment.
4. On the day of installation, it is necessary to have the presence of engineers from the modalities that you want to connect.

Different stages have been identified in the planning of a PACS service installation.

We invite you to take into account the following stages:

1. Planning
2. Installation
3. Configuration
4. Connection
5. Implementation
6. Technical support

You must acquire a Windows device that will be known as a router. The router will be responsible for receiving images from different modalities and sending them to the cloud.

The setup and installation time for the router is approximately four days. It is important to note that for the configuration and installation of the PACS, the presence and advice of engineers from the brands of the modalities you want to connect is necessary.

The charge is per study, not per image. Please identify each study by modality, i.e., a study sent from ultrasound, CR, CT scan, etc.

The storage of each study is for 7 years.

Our platform is certified under the Health Insurance Portability and Accountability Act (HIPAA), which ensures the privacy of both digital and physical medical records.

This law establishes that digital medical records produced by healthcare organizations must be stored off-site in a disaster-proof recovery facility.

Additionally, the data centers are in the Tier 4 category, which offers the following advantages:

• Double redundancy
• Scalability without interrupting the service
• Support for unplanned or emergency events
• High fault tolerance
• Preventive, corrective, and progressive maintenance without affecting performance
• Availability of 99.995%.

Unlike traditional storage systems (film banks, external hard drives, printed files) that are more exposed to theft, copying, and deterioration, cloud storage offers an increase in security and control of the information stored.

To address concerns about data transmission over the internet, we would like to inform you that the information is encrypted under the SHA-256 protocol (algorithms designed by the NSA), guaranteeing the confidentiality of records and therefore the integrity of patients and the institution.

Additionally, HTTPS protocols are used, whose security protocol is similar to that used in banking systems. On the other hand, backups are made three times a day, weekly, and monthly, ensuring the availability of data and frequent audits.

If you would like to learn more about our services and some of the features of our PACS system, we invite you to request a free consultation.

Schedule your appointment by clicking here.

Teleradiology is a compound word that includes the prefix “tele” which means far away, and refers to all practices aimed at the diagnosis and treatment of patients performed at a geographical distance from them.

With the recent emergence of high-speed networks and specialized programs for the management of medical images, teleradiology is becoming a real solution for hospitals, clinics, and medical offices in Mexico.

This practice has a positive impact on patient care regardless of location and time of day.

By using this resource, a hospital located in a rural area of the country can obtain the same quality in the interpretation of radiological studies as a hospital located in a large city.

Raditech is a high-specialty medical group linked to the National Institutes of Health, whose main goal is to put teleradiology in a privileged link in the interpretation, diagnosis, and timely treatment, consultation through the generation of current medical images and for research.

Raditech offers the possibility of installing configured workstations to the equipment of your center, department or imaging office, along with configurable and user-friendly software that will allow you to streamline your processes and use more than 250 tools for their effectiveness.

Para enviar las imágenes médicas es necesario conectar un equipo Windows o router.

Este router es configurado por nuestro personal técnico.

Solicite atención por parte de nuestros agentes comerciales, click aquí

Teleradiology is a compound word that includes the prefix “tele” which means far away, and refers to all practices aimed at the diagnosis and treatment of patients performed at a geographical distance from them.

With the recent emergence of high-speed networks and specialized programs for the management of medical images, teleradiology is becoming a real solution for hospitals, clinics, and medical offices in Mexico.

This practice has a positive impact on patient care regardless of location and time of day.

Our team of medical specialists interprets studies of:

• General Radiology (Chest, Abdomen, etc.).
• Mammography.
• Ultrasound.
• Special Studies (EGD, Urography, etc.).
• Computed Tomography.
• Coronary Tomography.
• Magnetic Resonance Imaging.
• Cardiac Magnetic Resonance.
• Whole-body PET-CT.
• Brain PET-CT.
• Scintigraphy.
• Spirometry.
• Electrocardiogram.

We accept payments for our services through bank transfers, cash deposits, or checks.

We also accept payments through Paypal and Bitcoin. For more information, please contact our sales agents, click here.

Our response times for the interpretation of studies are as follows:

X-rays: 1 hour – 60 minutes

Ultrasounds: 1 hour – 60 minutes

Tomography: 2 hours – 120 minutes

Fluoroscopy: 2 hours – 120 minutes

Magnetic Resonance: 5 hours – 300 minutes

Mammography: 24 hours – 1440 minutes

We refer to the time in minutes because that is how it is marked in the platform.

For Coronary Tomography and Resonance studies, the delivery time is 6 hours, except if the studies arrive from 7 pm onwards, they will be delivered the next day.